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Our Professional Team at FAYGO UNION

The core strength of FAYGO UNION lies in our dedicated and highly skilled technical team, which comprises over 150 specialized professionals. This robust team is the backbone of our operations, ensuring excellence from concept to customer support.

Our team is structured to provide comprehensive expertise at every stage. It brings together talented research and development engineers who drive innovation and design the next generation of machinery. They are supported by seasoned technicians who handle precise machine assembly and calibration. Furthermore, our experienced production and installation personnel ensure correct on-site setup and commissioning, guaranteeing a smooth project launch. Finally, our committed after-sales maintenance staff provides prompt and reliable support worldwide, ensuring the long-term, stable operation of your equipment.



What Services do We Provide?

Founded in 2010, Faygo Union is a specialized manufacturer of plastic blow molding and filling machinery. Our modern factory, located in Zhangjiagang, Jiangsu (close to Shanghai), spans over 30,000 square meters. Here, a dedicated team of more than 150 technical professionals works to design, build, and support our high-quality equipment.

Support

We offer 24/7 online support to ensure your machines keep running smoothly.

After-sales

One-year warranty, lifetime after-sales service

Technology

Professional technical engineers provide online guidance or on-site teaching

faq

  • What are your prices?

    • Our prices may vary based on supply and other market factors. We will provide you with an updated price list once your company contacts us for more information.


  • How customizable are your machines?

    • FAYGO UNION specializes in tailored solutions. Whether you need a specific production capacity, bottle shape, or material compatibility, we can customize our machines to meet your exact requirements. Our flexible solutions are designed to grow with your business.






  • Can you supply the relevant documentation?

    • Yes, we can provide most required documents, including Certificates of Analysis/Conformance, Insurance, Origin, and other export - related documentation.



  • What is the product warranty?

    • We warranty both materials and workmanship. Our goal is your complete satisfaction with our products. Whether an issue is covered under warranty or not, we are committed to resolving all customer concerns to everyone’s satisfaction.

  • How about the shipping fees?

    • Shipping costs depend on the method you choose. Express shipping is usually the fastest but also the most expensive option. Sea freight is often the best solution for large quantities. Exact freight rates can only be provided once we know the details of your order, such as quantity, weight, and shipping method. Please contact us for further information.

  • What kind of after - sales support do you provide?

    • We offer 24/7 online support to ensure your machines operate smoothly. With local representatives in key regions, we can quickly dispatch technicians and supply spare parts to minimize downtime. We also provide free installation and training services to help your team get up to speed.

  • What is the typical process for purchasing a machine?

    • The process is straightforward:

       · Send us your inquiry with details of your production needs.

       · We’ll design a custom solution based on your requirements.

       · Once confirmed, we begin production and keep you updated regularly.

       · After shipment, our team handles installation, testing, and training to ensure smooth operation.

  • What kinds of payment methods do you accept?

    • We accept payments via bank transfer, Western Union, or PayPal. Our standard payment terms are:

       · 30% deposit in advance

       · 70% balance payable against the copy of the Bill of Lading

  • Do you guarantee safe and secure delivery of products?

    • Yes, we use high - quality export packaging. For hazardous goods, we provide specialized hazard packing, and for temperature - sensitive items, we use validated cold storage shippers. Please note that specialist or non - standard packaging may incur additional charges.

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Singoo insists on an international team, localized service, insists on the introduction of excellent foreign employees, and enhances the company's professional capabilities